Training Program: Communication
£99.11
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Target audience |
Staff working in care/ nursing homes with residents with dementia New staff – as part of the induction training |
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Duration: |
Six hours |
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Maximum number of participants: |
up to 12 |
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Type of training: |
Introductory / Refresher |
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Prerequisites: |
None |
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Training objective: |
The objective of this training is to educate the participant in appropriate type of verbal and nonverbal communication |
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Training content: |
- Understanding importance of communication in the job - Impact of your communication on others, and how the way you do it affects individuals and colleagues - Using appropriate verbal and non-verbal communication - Recognising when an individual requires assistance with communication aids/ technologies and taking appropriate action - Identifying and overcoming barriers to effective communication - Maintaining confidentiality and working within data protection rules |
