Fulcrum Care - Management Support for Care Homes
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Training Program: Communication

Training Program: Communication

£99.11

Target audience

Staff working in care/ nursing homes with residents with dementia

New staff – as part of the induction training

Duration:                                            

Six hours

Maximum number of participants:      

 up to 12

Type of training:                                

Introductory / Refresher

Prerequisites:                                    

None

Training objective:

The objective of this training is to educate the participant in appropriate type of verbal and nonverbal communication

Training content:

- Understanding importance of communication in the job
- Impact of your communication on others, and how the way you do it affects individuals and colleagues
- Using appropriate verbal and non-verbal communication
- Recognising when an individual requires assistance with communication aids/ technologies and taking appropriate action
- Identifying and overcoming barriers to effective communication
- Maintaining confidentiality and working within data protection rules


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