
Training Program: Communication
£99.11
Target audience |
Staff working in care/ nursing homes with residents with dementia New staff – as part of the induction training |
Duration: |
Six hours |
Maximum number of participants: |
up to 12 |
Type of training: |
Introductory / Refresher |
Prerequisites: |
None |
Training objective: |
The objective of this training is to educate the participant in appropriate type of verbal and nonverbal communication |
Training content: |
- Understanding importance of communication in the job - Impact of your communication on others, and how the way you do it affects individuals and colleagues - Using appropriate verbal and non-verbal communication - Recognising when an individual requires assistance with communication aids/ technologies and taking appropriate action - Identifying and overcoming barriers to effective communication - Maintaining confidentiality and working within data protection rules |