Fulcrum Care - Management Support for Care Homes
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The Good and Outstanding Care Workshop

The Good and Outstanding Care Workshop


This interactive  workshop is aimed at care home providers, managers, and deputy managers.

Date:  Tuesday 20 November 2018

Time: 9:00 am – 5:00pm

Location: Hilton London Heathrow Airport, Sheffield Road, Hounslow TW6 3AF

Investment: £238.80 (£199 + VAT)

Key takeaways:

  • Overview of the law, legal framework, codes of practice and changes to the methodology of inspecting care/nursing homes
  • Understanding your role as a Registered Manager, Responsible Individual and owners’ responsibilities
  • Understanding that a CQC (Care Quality Commission) inspection is one critical milestone in a process;
  • Recording and presenting evidence in line with questions on the current Key Lines of Enquiry inspection framework of the CQC over a period of time?
    • Sustainability of previous inspection rating
  • Getting ready for a CQC inspection
    • Pre-Inspection activity - gathering evidence
  • The role of partnership working and community involvement
  • What to do if you don’t agree with the rating


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