Fulcrum Care - Management Support for Care Homes
Cart 0
Training Program: Communication

Training Program: Communication


Target audience

Staff working in care/ nursing homes with residents with dementia

New staff – as part of the induction training


Six hours

Maximum number of participants:      

 up to 12

Type of training:                                

Introductory / Refresher



Training objective:

The objective of this training is to educate the participant in appropriate type of verbal and nonverbal communication

Training content:

- Understanding importance of communication in the job
- Impact of your communication on others, and how the way you do it affects individuals and colleagues
- Using appropriate verbal and non-verbal communication
- Recognising when an individual requires assistance with communication aids/ technologies and taking appropriate action
- Identifying and overcoming barriers to effective communication
- Maintaining confidentiality and working within data protection rules

More from this collection