In the care sector a “fresh pair of eyes” to look at how your care business is run is always helpful. Stakeholders such as CQC, local authorities/CCGs, families, banks and funders in particular are known to view an external "audit" favourably. It further demonstrates that your serviceis Well Led.
Alternatively, you may be looking at improving the quality of your service. Whilst everyone appreciates the benefits of Continuous Improvement, a "critical friend" can always add value to the process.
"Lack of Support" is a widely touted rant from home managers. By providing a "layer of support" you areresolving just that concern whether by your home management or external stakeholders. And it need not cost what you think it will.