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Case Studies > Quality Turnaround > Successfully appealing against CQC’s Notice of Proposal to cancel registration (residential dementia care home)

Scenario: Care Home L was owned by a medium sized care group and issued with a Notice of Proposal to cancel the home’s registration. The home had an institutional safeguarding alert raised against it by Kent County Council. The home was featured on the front page of Kent Messenger newspaper on two occasions.

Outcome: CQC cancelled the Notice of Proposal and the safeguarding was removed. Today the home is trading at full occupancy with above average fee levels.



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