Fulcrum Care - Management Support for Care Homes
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Case Studies > Quality Turnaround > Reinstating local authority contract which was withdrawn from care home

Scenario: Loose Court Care Home, Maidstone was issued with a zero star in November 2009 with Kent County Council placing a suspension on admissions. The home lost its contract around April 2010. The Provider assigned experienced internal and external resources to reinstate the contract without success.

Outcome: The home was awarded the contract for placement of residents by Kent County Council in June 2011.

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